Peace of Mind
Shipping & Return Policies
Transparent, reliable, and prompt island-wide delivery paired with our 14-day botanical satisfaction guarantee.
Island-wide Shipping Rates & Schedules
Colombo & Suburbs
1 - 2 Business Days
Standard flat courier is Rs. 550. Complimentary on all orders exceeding Rs. 10,000.
All Outstation Districts
2 - 4 Business Days
Includes Kandy, Galle, Kurunegala, Matara, Jaffna, Anuradhapura, Badulla, and Trincomalee.
Cash on Delivery (COD) Guidelines:
- COD is available for all addresses across Sri Lanka up to a maximum cart value of Rs. 50,000.
- Our dispatch team sends an SMS alert with courier tracking code prior to morning dispatch.
- Exact cash change is encouraged to facilitate prompt delivery handovers.
14-Day Satisfaction & Exchange Guarantee
We formulate our creations with the highest purity botanicals. If for any reason your skin does not harmonize with a formula, we want to make it right.
1
Contact Concierge
Reach out within 14 days of receiving your order.
2
Courier Pickup
We schedule a convenient courier pickup at your doorstep.
3
Exchange or Credit
Receive an instant replacement or store credit voucher.
